The purpose of the StarRez Residence Management system it to improve and optimize the residence management related functions, decisions and administration. Therefore, the system and its functionalities will empower administrators, house parents and residence officers to perform their role with greater ease and accuracy, aligning with the university’s objectives on digital transformation. This further contributes towards an improved student experience related to university residence accommodation.
When will StarRez go live?
Considering the complexity of the university residence accommodation value chain, the system development is done carefully with the aim of ensuring that the system aligns with and supports the NWU’s business needs. It is anticipated that the system will go live near the end of 2025.
What information will be kept on the StarRez platform?
An exciting benefit of the StarRez platform is the ability to build a profile on each student, their activities and unique needs. As the student engages with the platform, a profile is created of the student’s activities, which will amongst others include:
- Accommodation information (which university residence and room they stayed in)
- Tracking of arrival and departure of residents
- Maintenance requests
- Co-curricular activities
- Notes on student conduct
How will applications work in future?
A cornerstone of the project has been the alignment and standardization of the university residence application criteria and processes for first-year-, senior- and postgraduate student applications. The process of collecting applicant information, evaluating the applications, and providing an outcome will be aligned and standardised, driven by the StarRez platform and artificial intelligence.
Therefore, all applicants will be required to adhere to similar requirements and standards. For senior student applicants, their co-curricular programme involvement and achievements will also be recognized contributing towards their university residence application.
Will StarRez be linked to other NWU platforms?
The platform will be integrated to the NWU’s Student Information System, thereby using existing information of applicants, including personal details, academic performance, etc. Additional system functionalities will enable us to gather information on students living with disabilities, extra-mural skills and competencies, and the co-curricular programme, further strengthening our data driven decisions relating to university residence accommodation.